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What Can the Local Lock Customer Support Team Help With?

Platform Access

  • How do I login to Local Lock?
  • What can I see when I log in?

Data Issues and Listing Issues

  • My store’s data is incorrect on Google
  • How do I update my store’s hours or holiday hours?

Local Lock Platform Education

  • How can I see my Reviews?
  • Why should I care about Reviews?
  • How do I access my Analytics?
  • What do these metrics mean?

Search Questions & Education

  • Why isn’t my store showing up in the local 3-pack on Google?

Feature Configuration

  • Link / Verify Google My Business
  • Link Facebook
  • Activate Knowledge Assistant
  • and more…

White Glove Support Available via Phone & Email - Monday-Friday, 9am-5pm EST